T-Mobile customers can now get a free second “proxy” number, new scam protections

T-Mobile and Sprint officially began the merger process earlier this year, and we’ve seen a lot of progress to combine their networks and various services since then. T-Mobile has expanded its 5G network with Sprint’s mid-band spectrum, Sprint users can roam on T-Mobile LTE, Dish Network has taken over Sprint’s prepaid business, and T-Mobile Tuesdays are now available for Sprint customers. Today, T-Mobile announced a number of new features for its customers.

Here are the cliff notes on the announcements:

• Free Scam ID and Blocking. Suspicious calls are flagged, and customers can turn on scam blocking to never see those calls again.
• Free, Enhanced Caller ID. If we know who’s calling, you’ll know who is calling. And with new improvements, you’ll know when the number is verified as coming from a real person or business.
• Free Second Number. Introducing T-Mobile PROXY, a second number to keep your personal number personal.
• Free Number Change. If your personal number becomes a spam magnet, get a clean slate with a new number.
• Free Scam Shield App. The central spot to activate these new protections and, for an extra charge, unlock more advanced call controls. Sprint customers now get free protections — previously an added charge — in the upgraded Call Screener app.
• Free Be ID Aware Service. Get ID monitoring and alerts for 12 months from the experts at McAfee, available for a limited time.

Scam ID is one of the most important announcements. This feature will label fishy calls as “scam likely” when they come in and users can choose to entirely block calls that T-Mobile deems likely as spam. Additionally, the carrier’s caller ID feature based on STIR/SHAKEN technology is available to all customers for free. These new caller ID and spam blocking features will be manageable from the new “Scam Shield” app for customers. More controls can be unlocked for extra fees.

Next up is “T-Mobile PROXY,” a free second number for your account. Proxy is a reboot of the carrier’s “DIGITS” feature. This second number can be used to give out whenever you’re not comfortable sharing your real number. Calls and messages to the proxy number can go to your main line or be sent to voicemail automatically. If your main number does end up getting abused, you can get a new number for free.

Most of these new features are available to all T-Mobile (including Metro by T-Mobile) and Sprint customers. However, Sprint users won’t have access to the Scam Shield app at launch. Sprint’s own Call Screener service is now free to make up for that. T-Mobile users can enable spam call blocking right now by dialing #662#.

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Source: T-Mobile

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